Nurses who serve in the charge nurse role encounter multiple challenges on a daily basis such as conflict resolution, deescalating stressful situations, maintaining a therapeutic/safe working environment and facilitating daily operations. This workshop will provide a theoretical framework and practical strategies to empower the charge nurse to deal with the daily challenges. Both veteran charge nurses and those interested in pursuing the Charge Nurse role will benefit from taking this course. Learning strategies include lecture, discussion and simulation. Special requirements are as follows:

Participants should have the support of their unit management to take this course.

Participants should be viewed as a role model on the unit. 

1. Describe the essential components of professional behaviors for a charge nurse
2. Explore practical strategies for preventing stress
3. Explore practical strategies for managing stress
4. Describe the 5 rights of effective delegation
5. Identify the charge nurse’s role in influencing patient/staff safety
6. Identify the charge nurse’s role in influencing patient/staff outcomes
7. Discuss effective feedback strategies
8. Explore approaches for conflict resolution
9. Identify how the charge nurse facilitates daily operations

RNs: In order to receive CNE credit for this course you must provide your RN license number.  Add you license number in the "Profile" section of "My CME".  

Virginia Mason Medical Center is a provider of continuing education contact hours. Provider is approved by the California Board of Registered Nursing, Provider # CEP 15905 for 6.25 contact hours.

RN contact hour certificates must be retained by the licensee/attendee for a period of 4 years after the course ends

Lunch will not be provided.

Disability Accommodations: Please notify the CNE Office at 206-583-6567 or CNE@virginiamason.org physical limitations needing accommodation. Parking: Free parking is not available. Virginia Mason Seattle parking garages are reserved for patients only. Course participants may park in any of the neighboring pay lots or utilize a parking map and bus information will be included in the confirmation letter that is emailed to you.

Cancellations: Please contact the CNE Office if you are unable to attend this event. No Show = No Refund.

• Substitutions: If unable to attend, you may find someone to attend in your place. Please notify the CNE Office of any reservation changes.

• Illness: If you are experiencing severe cold or flu-like symptoms, please do not attend class. Request a refund.

Refunds: Registrants notifying the CNE Office 7 days prior to the course that they are unable to attend will receive a full refund. Cancellations made 6 or less days prior to the course date will receive a refund minus a $10 service charge. 

The following hotels are conveniently located near Virginia Mason Hospital and Seattle Medical Center. Courtesy rates noted are those generally offered to Virginia Mason visitors and may not be available during peak season and holidays.

Crowne Plaza Seattle
1113 Sixth Avenue, Seattle | Hotel: (206) 464-1980 | www.cphotelseattle.com

The Crowne Plaza Seattle Downtown is located a few blocks from the Lindeman Pavilion at Virginia Mason, where the course will be held. Their central downtown location is convenient to fascinating museums and some of the finest restaurants and shops in the Emerald City.

To check availability of the Virginia Mason Medical rate, please use this link.

The Fairmont Olympic Hotel
411 University Street, Seattle | Reservations: 1-866-621-1701 | Hotel: (206) 621-1700 | www.fairmont.com/seattle

Listed on the National Register of Historic Places, The Fairmont Olympic Hotel has been a landmark in the Northwest since opening in 1924. Ideally located in the heart of downtown Seattle, Washington's most preeminent hotel is just footsteps from the area's finest shops, restaurants and entertainment attractions. Featuring Italian renaissance architecture and lavish amenities, the beautifully historic 450-room hotel combines traditional warmth with 21st century convenience and personalized service.

Use code NVRM to receive the Virginia Mason corporate rate. For reservations, 1-866-621-1701 or book using this link: http://www.fairmont.com/EN_FA/Reservations/ReservationAvailability?hc=SEA&pc=NVRM

The Inn at Virginia Mason
1006 Spring Street, Seattle | Hotel: (800) 283-6453 / (206) 583-6453 | Reservations: InnatVirginiaMason.com

The Inn at Virginia Mason is located in the historic First Hill neighborhood. Built in the 1920s as The Rhododendron Apartments, the Inn retains much of its original charm and character. For online reservations, visit InnatVirginiaMason.com and click on "Check Availability & Rates". Enter the promo code "medical" for best available rates on standard and deluxe rooms.

Sorrento Hotel
900 Madison St., Seattle | Hotel: (206) 622-6400 | www.hotelsorrento.com

Located atop Seattle’s popular First Hill and inspired by the Renaissance-era elegance of its Italian namesake, Sorrento Hotel offers you the comfort of a luxurious home enhanced by European style and service. Sorrento Hotel Seattle offers 76 individually decorated rooms and suites that have scenic city or courtyard views, and are thoughtfully furnished with amenities that will pamper and entertain.